Skip to content
Thank you for visiting motors.com.sa It specializes in ordering auto parts from the United States and sending them directly to the buyer. In the following sections, we have outlined our policies to protect your rights as a customer and our rights as a seller.
Product Descriptions:
We do our best to provide accurate descriptions of all products on our website. However, we are not liable for any errors or omissions in the descriptions. If you are unsure about a product, please contact us before making a purchase.
Pricing:
Prices are always subject to change without notice, and pricing errors are not the responsibility of motors.com.sa if a pricing error occurs, we will either refund the order in full, or give the client the option to pay the difference.
Shipping:
All shipment addresses must be submitted in writing on a purchase order. All shipments must be prepaid, and you are responsible for any fees, including reshipment, due to customer refusal, address error, etc.
Warranty:
Motors.com.sa does not offer any warranty on the products it sells. All items are covered by the manufacturer’s warranty only. Credit for defective merchandise will only be issued once the product is inspected and the claim approved by the manufacturer. Unless the manufacturer agrees to cover it, all return shipping for warranty items is the responsibility of the customer.
Returns and Exchanges:
Motors.com.sa only accepts returns within 14 days of the receipt. Returned items must be new, unused, and in resalable condition with all pieces included. All returns are subject to approval by Motors.com.sa. Motors.com.sa may refuse returns on any Special Order items for any reason. Return shipping is the responsibility of the client and all return shipments must be insured.
Refused Shipments:
If a shipment is refused and is returned to Motors.com.sa by the carrier, the client will be billed any return shipment fees as well as the cost to resend the shipment. This includes shipments where the carrier is unable to deliver after multiple attempts.
Damage Claims/Shipment Shortages:
The recipient of the shipment must report all damage and loss claims within 24 hours of receipt. Motors.com.sa will provide all necessary documentation as well as initiate the claim with the carrier. The recipient must keep all packing materials so the carrier can inspect them. Motors.com.sa accepts zero responsibility for clients and/or their customers who misplaced or discarded the packaging of a damaged shipment. After reporting the loss/damage with the carrier, contact Motors.com.sa immediately with pictures of the damaged item(s) and packaging to proceed with the claim.
Legitimacy of products:
Unless explicitly stated otherwise, all products sold by Motors.com.sa, Inc. are designated Race Only and are solely for competition/off road use limited to racing formally sanctioned by a recognized racing organization. Any other use, including recreational off‐ road use, may be in violation of local legal. Motors.com.sa does not implicitly or explicitly confirm the legality of using any products it sells on public roads; that is entirely the responsibility of the consumer. Motors.com.sa tries to make this information available whenever possible, but when in doubt, clients should review the legality of products prior to purchase.
Privacy:
We value your privacy and will never share your personal information with anyone without your consent. We use secure payment methods to ensure that your information is protected.