KC HiLiTES Platform One Rooftop Tent Mounts (Does Not Include Rack)

The KC Roof Top Tent Mounts are engineered for secure and reliable rooftop tent mounting when paired with a Platform One™ Roof Rack. However, the governing limit remains your vehicle's OEM roof load rating. The combined weight of your tent, roof rack, and any additional cargo should not exceed the maximum static and dynamic load ratings specified by your vehicle manufacturer. Please note that exceeding OEM roof load limits is at your own discretion and is not recommended by KC. Always verify your vehicle's load rating, install per the tent manufacturer's instructions, and ensure all components are properly secured before use.

We understand how important it is for you to receive your products in a timely and efficient manner. Therefore, we have outlined our shipping policy below to provide clarity and transparency:

1. Order Processing Time:

- We strive to process all orders within 1-3 business days after receiving payment confirmation.

- Please note that processing time may be slightly longer during peak seasons and holidays.

2. Shipping Methods and Carriers:

- We work with a variety of trusted shipping carriers to ensure reliable delivery, including but not limited to UPS, FedEx and DHL.

- The specific carrier and shipping method for your order will depend on various factors such as destination, package weight, and shipping speed.

3. Shipping Time:

- Once your order has been processed and shipped, the estimated delivery time will depend on the destination and shipping method chosen.

- On average, our customers receive their orders within 7-14 business days.

- Please note that some remote locations or international destinations may require longer delivery times.

4. Tracking Information:

- To keep you informed about the progress of your order, we will provide tracking information as soon as it becomes available.

- You can track your shipment using the provided tracking number on our website or directly on the carrier's website.

5. Shipping Fees:

- Shipping fees will be calculated during the checkout process based on the weight of the package, destination, and selected shipping method.

- We may offer free shipping promotions from time to time, so make sure to check our website or subscribe to our newsletter for any ongoing offers.

- We are proud to offer international shipping to many countries worldwide.

- Please note that international shipments may be subject to customs duties, taxes, or import fees imposed by the destination country. These charges are the responsibility of the customer and may vary depending on the customs policies of the respective country.

6. Order Tracking and Customer Support:

- If you have any questions or concerns regarding your order, our customer support team is here to help.

- You can contact us through our website or email, and we will respond to your inquiries as soon as possible.

Please keep in mind that this shipping policy is subject to change without prior notice. We recommend reviewing our policy periodically for any updates.